{"xsrfToken":"eba0544f3af579448c51213270e9095ed9bedc03_lout","branding":{"id":"2","key":"bsde","name":"berolina Kundenservice","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen beim berolina Kundenservice","sharedPortalName":"berolina Kundenservice","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim berolina Kundenservice","sharedPortalName":"berolina Kundenservice","localeDisplayName":"Deutsch (Deutschland)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#005280","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"2","key":"bsde","projectId":10006,"serviceDeskId":2,"name":"berolina Kundenservice","description":"<p>Gerne nehmen wir Ihre technische Supportanfrage zur schnellstmöglichen Bearbeitung in Ticketform entgegen.</p>\n<p>Ihre dabei für die Kommunikation erforderliche E-Mail-Adresse und Ihr Name speichern wir ausschließlich zum Zwecke der Bearbeitung Ihrer Anfrage. Ihre Einwilligung zur Speicherung Ihrer E-Mail-Adresse und Ihres Namens und auch deren Nutzung zum Versand von E-Mails können Sie jederzeit ohne Angabe von Gründen rechtlich verbindlich mit einer E-Mail an datenschutz@berolina.de widerrufen.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"37","name":"Bestellabwicklung","descriptionHtml":"","callToAction":"Bestellabwicklung","introHtml":"<p>All Ihre Fragen zu einer Bestellung oder Lieferung.</p>","icon":10458,"iconUrl":"https://berolina.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[3],"key":""},{"id":"36","name":"Produktberatung","descriptionHtml":"","callToAction":"Produktberatung","introHtml":"<p>Ihre Fragen zur Bedienung oder Funktionalität unserer Produkte beantworten wir hier.</p>","icon":10498,"iconUrl":"https://berolina.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[3],"key":""},{"id":"35","name":"Technischer Support","descriptionHtml":"<p>Beschreiben Sie uns bitte kurz an welcher Stelle Sie nicht weiter kommen und auch welche Aktivitäten Sie unternommen haben, bevor Sie an diesen Punkt gelangten. Wenn es ein komplexeres Problem ist, besprechen wir alles weitere am Telefon.</p>","callToAction":"Technischer Support","introHtml":"<p>Wir unterstützen Sie bei technischen Störungen Ihrer Hard- und Software.</p>","icon":10472,"iconUrl":"https://berolina.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[3],"key":""},{"id":"39","name":"do note use , delete me","descriptionHtml":"","callToAction":"do note use , delete me","introHtml":"","icon":10563,"iconUrl":"https://berolina.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://berolina.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"38","name":"IHK-Be","descriptionHtml":"","callToAction":"IHK-Be","introHtml":"","icon":10565,"iconUrl":"https://berolina.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"Allgemein"}],"orderMapping":{"3":[35,36,37]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BSDE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZmY1NWEyNC00MDdhLTQ4ZjYtYjkwZC0wZDEyM2QxOTRkYWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDIwNjA2ODYsIm5iZiI6MTcwMjA1OTQ4Nn0.E_MzFQWk-kVO4VwQPVOKWFtEp8UdHNURkkxvPFKUEVQ","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"dff55a24-407a-48f6-b90d-0d123d194dae","tokenDurationInMins":20}},"sharedPortal":{"name":"berolina Kundenservice","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=berolina","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"eba0544f3af579448c51213270e9095ed9bedc03_lout","baseUrl":"https://berolina.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://berolina.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"dff55a24-407a-48f6-b90d-0d123d194dae","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}